New app makes repairs reporting easier

A new property repair and maintenance reporting app has been launched by Scottish Land & Estates (SLE).

The system, which can be used to schedule alerts and reminders for maintenance to be carried out in future months and years, is designed to help tenants and landlords.

The app and website, believed to be among the first of its kind for the private rented sector in Scotland, provides a 24/7 photo and video reporting platform designed to support both tenants and landlords when communicating about property maintenance.

The technology, developed in partnership with Direct Software Group, utilises a structured form to ensure the right details are submitted first time about required repairs, enabling landlords to forward the information on to contractors to allow repairs to be undertaken more quickly.

SLE members collectively provide around 9,000 private rented homes in rural areas, the second largest provider of rented housing stock after local authorities and housing associations in Scotland’s countryside.

Sarah-Jane Laing, executive director at Scottish Land & Estates, said: “Our members are one of the leading providers of rented homes in rural Scotland and the new app and web platform is designed to help them to continue to provide high-quality and well-maintained homes.

“There is increasing legislative demands on the private rented sector and this technology will ensure streamlined reporting of repairs and maintenance at a time that suits both tenant and landlord. We have seen similar systems available for those with housing association properties but we are delighted to be introducing this to rural private rented sector for the benefit of SLE members.”

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