A council has admitted that it had received literally hundreds of complaints about landlords, and it investigates each one - yet only two were significant enough to involve a prosecution.
Watford council has responded to media enquiries by admitting that in the last three years it received 421 complaints about landlords, 169 about HMOs, and 759 about services to tenants.
Yet only what the council calls “a small minority” - to be exact, two - led to prosecutions.
Councillor Stephen Johnson, portfolio holder for commercial planning and housing, has told the Watford Observer that every complaint is investigated and that the best way to address problems was typically to work with the tenants to cater for their needs.
“Where this doesn’t work we will take formal action and we have cases on going at present” he continued.
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