Archive

A Labour council in London admits that 24% of its social housing fails the sector’s Decent Homes Standard. The industry norm for...

The Housing Ombudsman, who presides over the social landlord sector comprising housing associations and local councils, has hit out at a...

Landlords should welcome the National Residential Landlords Association’s discussions with the government over the new landlord database. That’s the view of Phil...

The Housing Ombudsman has launched a special investigation into a Labour council after 16 ‘severe Maladministration’ cases in a year and...

New figures from the Housing Ombudsman - who presides over social housing - suggests 47% of the cases he has determined...

The latest report from the Housing Ombudsman, which presides over social landlords, has named 27 local authorities and social housing providers...

The Housing Ombudsman - which currently presides over the social housing sector - has named and shamed 12 councils and housing...

A think tank based in central London says landlords would not quit the sector if much tougher - and more expensive...

The Housing Ombudsman has revealed figures showing huge increases in the numbers of complaints from tenants on social housing. The Ombudsman says...

The Housing Ombudsman has found severe maladministration by One Housing Group in its record keeping following the its failure to conduct...

The Housing Ombudsman has ordered Yorkshire Housing to pay £3,780 after it found three findings of severe maladministration for how it...

The identify of the service running the upcoming Private Rental Sector Ombudsman scheme has been thrown into doubt once more. The Renters...

The Housing Ombudsman - which assesses problems involving social housing landlords - has found severe maladministration in four cases involving Croydon...

Michael Gove has written to 10 social housing providers - housing associations and councils - slamming them after findings of severe...

The Housing Ombudsman - who presides over social housing landlords - has issued his report on what he calls the “deeply...

The Housing Ombudsman - who presides over all social housing - has revealed a huge surge in what it calls “severe...

A London council that just days ago threatened private landlords with unlimited fines and “have control of their properties removed” has...

The Housing Ombudsman - who presides over housing associations and other social housing providers - has ordered a chief executive to...

The current Housing Ombudsman, who presides over redress within the social housing sector, says private landlords should not fear the extension...

Social housing tenants are to be encouraged to hold their landlords to account as part of a taxpayer funded training scheme. From free advice on...

The Housing Ombudsman has released its special investigation into Rochdale Boroughwide Housing, the social housing provider which supplied accommodation to Awaab...

Housing Secretary Michael Gove is urging tenants to complain about sub-standard housing with the government’s ‘Make Things Right’ advertising campaign. Social housing...

The Regulator of Social Housing has warned landlords in that sector to take immediate action over damp and mould. And the regulator...

The Housing Ombudsman - a service which deals with social housing - says it’s found severe maladministration in how Leeds council...

Social housing, believed by some to be superior to private rental, is under the spotlight as two major landlords are to...

Three more social housing landlords have been ‘named and shamed’ by Housing Secretary Michael Gove. The trio - two of which are...

A council now consulting on a huge licensing scheme for private landlords has been slammed - over its own record as...

The government says it’s going to name and shame what it considers to be bad social landlords, using social media to...

A small proportion of private landlords grab the spotlight because of their poor treatment of tenants and properties - yet figures...

Since the eviction ban was lifted on May 31, landlords are once again able to move forward with eviction proceedings. However,...

A single housing ombudsman is crucial to ensure that the current system for complaining about housing is no longer confusing, according...

Almost seven in 10 people find the current system for complaining about housing confusing, according to the results of Ombudsman Services'...

A new rental complaints system has been proposed to help support private tenants who are forced to live in shoddy housing...

Using an ombudsman has long been a pretty successful way of trying to resolve a complaint with a property firm without...