Archive

In the recent landlord sentiment survey conducted by the Property Redress Scheme, it came as no surprise to me to discover...

The Property Redress Scheme, one of two approved ombudsman-style schemes for the private rental sector, has published the findings from a...

There’s been a large rise in complaints and a huge increase in compensation according to figures out today from the Property...

The housing minister and the chief executive of the National Residential Landlords Association are amongst 60 speakers named for an upcoming...

Holding deposits head the list of complaints about the private rental sector, says the man at the top of the Property...

There’s been a large increase in the number of complaints registered with The Property Ombudsman - with lettings agents in the...

A survey of 3,000 landlords and letting agents by the Property Redress Scheme has identified where these players regard the problems...

Industry supplier the Lettings Hub has brought together industry leads from across the lettings and pet sectors to discuss how to...

Landlords are being invited to join the advisory council of the country’s largest lettings redress scheme. The Property Redress Scheme covers more...

A new voluntary redress scheme has been launched to help landlords and tenants solve disputes.  The scheme - by the National Residential...

It goes without saying that any decent landlord wants to provide their tenants with a safe and secure home and to...

A landlord is going to court to try to recover £150,000 allegedly owed by an agency in the form of guaranteed...

As founder of Landlord Action and chief operating officer at Hamilton Fraser, I’ve been talking to landlords for over 25 years...

Propertymark has issued a guide to help landlords choose lettings agents.   Angela Davey, ARLA Propertymark president, says she has five tips aimed...

A webinar being held tomorrow will consider whether mediation is a valid way of addressing tenant arrears during the Coronavirus pandemic. A...

Landlord Action and the Property Redress Scheme, both part of the Hamilton Fraser group, have teamed up to help buy-to-let landlords...

A new tenancy mediation service for landlords and tenants has successfully resolved 50% of cases where the renter was willing to...

A number of organisations from across the housing sector have teamed up to support landlords and tenants facing rent arrears as...

The majority of letting agents think their working conditions are unsafe, according to a new survey.  More than 70% surveyed by the...

Property Redress Scheme (PRS) has launched a tenancy mediation service for residential and commercial landlords, or their appointed letting agent, and...

There was a significant increase in the number of disputes under the Property Redress Scheme last year, according to the organisation’s...

Who are you?  Paul Shamplina What does it say on your business card? Founder and Director of Landlord Action and Brand Ambassador of...

The Ombudsman Services (OS) is no longer handling consumer complaints in the property and housing sector after withdrawing from the industry. The...

In order to solve tenant disputes, landlords will soon be required to register with a redress scheme, helping to improve operating...

Given that thousands of landlords and tenants are not protected by client money protection (CMP), placing money held by letting agents are...

With more sales and letting agent branches than ever before now signed up to redress schemes, partly because it has been...

Tenants and landlords accounted for over 85% of complaints made to The Property Redress Scheme (The PRS) in 2016.  The organisation's annual...

Thousands of tenants are evicted from their homes every year, but to make sure that eviction firms follow correct procedure they...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

Despite recent tax changes, buy-to-let property remains an attractive investment at a time of low interest rates and volatile stock markets,...

Private renting policy changes will undoubtedly challenge many private landlords, and could even drive some small buy-to-let investors out of the...

Four out of five buy-to-let landlords believe that client money protection (CMP) should be made compulsory when they use a letting...

The Association of Independent Inventory Clerks (AIIC) has announced that it is now offering a comprehensive range of high quality online...

It is good practice to have a detailed and accurate inventory completed at the start of the tenancy, and again when...

One of Britain’s largest local authorities has beefed up its powers so it can issue fines of up to £5,000 on...

Two of the three government-approved property redress schemes have made announcements in recent days.  The Property Ombudsman Scheme (TPO) has revised its...

The Property Redress Scheme (PRS) has expelled Croydon-based Jordan Residential following non-compliance with a redress decision. The complaint regarded a holding deposit....